Greetings ALSC clients,
In our 27 years of providing service we find ourselves in unprecedented times. Our team has been in daily contact with Global Affairs Canada and the various countries’ missions in Canada to ensure our clients are up-to-date on any processing changes and delays. Global Affairs Canada has ensured us their priority is to continue to Authenticate documents for us and measures have been taken to do so until further notice. That said, it may delay our Priority service as such we will only be guaranteeing our 3 business day Standard and 10 business day Economy Authentication services for our valued clients. In addition to this, Embassies are starting to implement precautionary measures which may or will cause delays if not changes in the Legalization process.
We are happy to report the ALSC team is healthy and working early and late each day to ensure our clients receive their documents, as we understand the importance of our role in keeping economic trade open. To take precautionary measures for our clients and staff, we will be ceasing in person services at all of our ALSC Service Centers across Canada and our Ottawa national office until further notice. Had you intended or need to use one of our ALSC Service Centers, contact us directly at 1-800-336-1132 and our agents will have solutions for you.
To close for now, we will keep you updated as things develop and news is passed on to our operations center. Until then stay safe and healthy. The ALSC team is here to answer any questions you may have.
Bill Strange, CEO