At ALSC we are proud of our dedication to customer service but there are times when we may not be working or you just want to find out the answer to a question yourself. To help with this we have created the ALSC 24hr auto attendant to make sure you get the answers you need when you want them. If you don’t find the answer to the question you are looking for feel free to reach out to us, we are always here to help our clients!

Top 5 Questions Searched On Our Site Today

Depending on what document you have to process, Global Affairs Canada will have different requirements as to whether the document must be an original or a certified true copy made by a Canadian Notary Public. Vital Statistics documents must be original documents that have been issued by the provincial or territorial Vital Statistics office. Either original College or University Degrees or Diplomas from a public accredited institution, or a certified true copy of the original made by a Canadian Notary Public, can be authenticated by Global Affairs Canada. Any documents not issued by a federal authority or issued by an institution not recognized by Global Affairs must be a certified true copy made by a Canadian Notary Public. If you need information about your document, one of our agents would be happy to assist you.

There are multiple reasons that Global Affairs Canada may decline to authenticate documents. In most cases, it may be due to the document missing an original signature or stamp, or the signature cannot be verified. Global Affairs Canada will not Authenticate documents issued by religious institutions such as baptismal certificates or religious marriage certificates. Global Affairs Canada will also deny the Authentication of documents that are issued by educational institutions that are unrecognized by the federal government. In some exceedingly rare cases, Global Affairs may decline to Authenticate your document if they believe that the content is misleading, or that it may be used for illegal or fraudulent purposes. If your documents are written in or contain a language other than English or French, Global Affairs will decline the authentication unless the document meets one of their foreign language requirements. For more information check our translation services or contact one of our experts.

No, an Authentication from Global Affairs Canada does not expire. Although the Authentication remains valid the contents of your document may expire and/or the Embassy of the country where you wish to use the document may require that the document has been issued within a certain timeframe in order to process.

Yes, our experienced agents attend in person at both Global Affairs Canada Authentication Services Section and your required embassy in Ottawa. This allows us to ensure that your document meets the requirements of Global Affairs Canada and the embassy, and to confirm with the embassy how long the legalization is expected to take ensuring that the proper requirements and fees are provided.

ALSC has Service Centers across Canada in most major cities, where you can drop off documents in person on appointment and pick them up upon completion. All documents received at our Service Centers will be forwarded to our Ottawa Headquarters, as Global Affairs Canada only has an authentication office in Ottawa. Contact us for more information.

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Questions about using our services?

This question comes up often as many of our clients have been told to get an Apostille for their Canadian document and then find out that it is not possible to get an Apostille Stamp in Canada. Since Canada has not signed the Hague Apostille Certificate Convention our government does not issue them. If you have been asked to get an Apostille certificate for your document it means that it is going to be used in a country that has signed the agreement. Before the agreement, all countries used authentication and legalization to validate documents, which is the method Canada still follows as do many other countries. The important thing to remember is that if you follow the process of the country in which the document has been issued there will be no problems with your document being accepted in another country. In other words, in Canada, the document must first be authenticated by Global Affairs Canada Authentication Services Section. Once authentication has taken place it then can be legalized at the embassy of the country in which it is going to be used. Each document and country has varying requirements and rules for processing, so to ensure that your document is validated properly contact one of our friendly specialized agents to talk about our services and how we can help.

There are multiple reasons that Global Affairs Canada may decline to authenticate documents. In most cases, it may be due to the document missing an original signature or stamp, or the signature cannot be verified. Global Affairs Canada will not Authenticate documents issued by religious institutions such as baptismal certificates or religious marriage certificates. Global Affairs Canada will also deny the Authentication of documents that are issued by educational institutions that are unrecognized by the federal government. In some exceedingly rare cases, Global Affairs may decline to Authenticate your document if they believe that the content is misleading, or that it may be used for illegal or fraudulent purposes. If your documents are written in or contain a language other than English or French, Global Affairs will decline the authentication unless the document meets one of their foreign language requirements. For more information check our translation services or contact one of our experts.

No, an Authentication from Global Affairs Canada does not expire. Although the Authentication remains valid the contents of your document may expire and/or the Embassy of the country where you wish to use the document may require that the document has been issued within a certain timeframe in order to process.

ALSC has Service Centers across Canada in most major cities, where you can drop off documents in person on appointment and pick them up upon completion. All documents received at our Service Centers will be forwarded to our Ottawa Headquarters, as Global Affairs Canada only has an authentication office in Ottawa. Contact us for more information.

ALSC assists clients daily from around the world to authenticate their documents at Global Affairs Canada. If you are outside of Canada, it can be difficult to navigate the Authentication process for your documents. Contact ALSC to help you get your documents authenticated while being outside of Canada.

Yes, our experienced agents attend in person at both Global Affairs Canada Authentication Services Section and your required embassy in Ottawa. This allows us to ensure that your document meets the requirements of Global Affairs Canada and the embassy, and to confirm with the embassy how long the legalization is expected to take ensuring that the proper requirements and fees are provided.

Depending on what document you have to process, Global Affairs Canada will have different requirements as to whether the document must be an original or a certified true copy made by a Canadian Notary Public. Vital Statistics documents must be original documents that have been issued by the provincial or territorial Vital Statistics office. Either original College or University Degrees or Diplomas from a public accredited institution, or a certified true copy of the original made by a Canadian Notary Public, can be authenticated by Global Affairs Canada. Any documents not issued by a federal authority or issued by an institution not recognized by Global Affairs must be a certified true copy made by a Canadian Notary Public. If you need information about your document, one of our agents would be happy to assist you.

Yes, Global Affairs can authenticate either your original Canadian degree-diploma or a notarized copy the choice is yours. Many of our clients choose to have a notarized copy made for authentication since it saves the processing and stamping on your original. This helps keep the original in pristine condition for future use but also raises another good reason why using a notarized copy may be the best option for you. If using your original it is important to ask if you will receive it back from the person who is requesting it. If you are not sure it may be best to make a notarized copy, ask us about how we can help you with this. Current processing times for authentication of a degree are 25 business days when dealing with Global Affairs Canada Authentication Services Section directly but we can shorten this to as quickly as one day. Contact us to talk more about your degree or diploma that needs authentication for use outside Canada or for an Apostille recognized country.

A Commissioner for Oaths in Canada is generally not authorized to certify a true copy of a document, where their authority is governed by the province or territory of appointment. A Commissioner for Oaths is generally only authorized to witness signatures for certain documents such as a Statutory Declaration or an Affidavit. When you require a certified true copy of a document to be authenticated and further legalized for use in another country, you will need to use the services of a Canadian Notary Public as Canadian Notaries are authorized to make a certified true copy of a document which can be authenticated by Global Affairs Canada. ALSC can also make a certified true copy of your originals.

Yes, in most cases the requesting party in the country you will be using the document will provide you with it in the native language. This happens because documents containing a foreign language are usually governed by the laws of the country in which they will be used. Before explaining, it is important to know that if your document contains a language other than our two official languages, English and French, Global Affairs Canada Authentication Services Section has an extra requirement. Global Affairs Canada requires that you provide a notarized translation in either English or French that has been certified by a Canadian translator and notarized by a Canadian Notary. Now that they have authenticated your document it is ready for legalization at the embassy. Depending on the country the embassy may have extra requirements that have to be provided before your document can be legalized. As Embassy requirements change ofter for various documents, it is best to speak with one of our experts to ensure that your document is prepared for legalization.

ALSC cannot Authenticate your documents on Fridays with our same day priority service because Global Affairs Canada has reduced their operating hours for the public and are closed on Fridays. We are, unfortunately, unable to provide same day priority authentication on Fridays due to this hour reduction. The new operating hours for Global Affair Canada are now Monday to Thursday 10:30 AM till 12Noon and 2:00 PM to 3:00 PM. In addition, they do have restrictions as to how many documents can be processed daily.

No. If you are only using our Authentication Services once completed the authenticated document will only be returned to you or a third-party individual who can accept the sensitive document on your behalf. This is done for privacy and security reasons amongst others.

Yes, there is no Global Affairs Canada Authentication Services Section office in Vancouver, Victoria, Calgary, Edmonton, Regina, Winnipeg, Toronto, Montreal, Quebec City, Fredericton, Charlottetown, Halifax, or St. John’s. Canadian documents can only be federally authenticated at Global Affairs Canada Authentication Services Section located in Ottawa close to our office. If you are dealing with Global Affairs Canada directly by mail it can take 25 business days but we are able to speed up the process your documents in 1, 3, or 10 business days. After we have authenticated your document our shipping made easy solutions allow you options to send your document anywhere in the world. As the first provider of authentication of documents services in Canada, our 25+ years of expertise allow you peace of mind.

No, in fact, Global Affairs Canada Authentication Services Section will not authenticate provincial authentication signatures. In order for your document to be authenticated, it must have a signature that is in the Global Affairs Canada registry and falls within their requirements for processing. In a few cases, the embassy or consulate may ask that you get your document authenticated by the province from where it originates. If this is the case for you we will confirm this during our consultation about your document and the country in which it will be used. It is important to remember the majority of embassies require the Global Affairs Canada Authentication Services Section stamp and signature on your document. To save time and money it’s important that you know the correct process to follow. Contact one of our experienced ALSC agents, we can help.

Even if the documents are identical, they would be considered two documents. Documents are calculated by volume, not by content. Another way to consider it would be that if you require both identical documents to be processed then each would need its own Authentication and Legalization stamp making them two separate documents.

All Canadian education documents, like a degree or diploma, must be sent for attestation to the UAE Embassy here in Ottawa or the UAE Consulate in Toronto depending on where you went to school. We call this step Legalization in Canada, but it means the same as Attestation in the UAE. Before you Attest your document at the UAE Embassy or Consulate it first must be authenticated by Global Affairs Canada Authentication Services Section also located in Ottawa near our office. Once your education document has been authenticated it is then ready for attestation at the UAE Embassy or Consulate but only if you have provided the requirements.  To find out how we can help save you time and make sure you get it right the first time contact us for more information.

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Questions about Shipping & Order Tracking?

This question comes up often as many of our clients have been told to get an Apostille for their Canadian document and then find out that it is not possible to get an Apostille Stamp in Canada. Since Canada has not signed the Hague Apostille Certificate Convention our government does not issue them. If you have been asked to get an Apostille certificate for your document it means that it is going to be used in a country that has signed the agreement. Before the agreement, all countries used authentication and legalization to validate documents, which is the method Canada still follows as do many other countries. The important thing to remember is that if you follow the process of the country in which the document has been issued there will be no problems with your document being accepted in another country. In other words, in Canada, the document must first be authenticated by Global Affairs Canada Authentication Services Section. Once authentication has taken place it then can be legalized at the embassy of the country in which it is going to be used. Each document and country has varying requirements and rules for processing, so to ensure that your document is validated properly contact one of our friendly specialized agents to talk about our services and how we can help.

There are multiple reasons that Global Affairs Canada may decline to authenticate documents. In most cases, it may be due to the document missing an original signature or stamp, or the signature cannot be verified. Global Affairs Canada will not Authenticate documents issued by religious institutions such as baptismal certificates or religious marriage certificates. Global Affairs Canada will also deny the Authentication of documents that are issued by educational institutions that are unrecognized by the federal government. In some exceedingly rare cases, Global Affairs may decline to Authenticate your document if they believe that the content is misleading, or that it may be used for illegal or fraudulent purposes. If your documents are written in or contain a language other than English or French, Global Affairs will decline the authentication unless the document meets one of their foreign language requirements. For more information check our translation services or contact one of our experts.

No, an Authentication from Global Affairs Canada does not expire. Although the Authentication remains valid the contents of your document may expire and/or the Embassy of the country where you wish to use the document may require that the document has been issued within a certain timeframe in order to process.

ALSC has Service Centers across Canada in most major cities, where you can drop off documents in person on appointment and pick them up upon completion. All documents received at our Service Centers will be forwarded to our Ottawa Headquarters, as Global Affairs Canada only has an authentication office in Ottawa. Contact us for more information.

ALSC assists clients daily from around the world to authenticate their documents at Global Affairs Canada. If you are outside of Canada, it can be difficult to navigate the Authentication process for your documents. Contact ALSC to help you get your documents authenticated while being outside of Canada.

Yes, our experienced agents attend in person at both Global Affairs Canada Authentication Services Section and your required embassy in Ottawa. This allows us to ensure that your document meets the requirements of Global Affairs Canada and the embassy, and to confirm with the embassy how long the legalization is expected to take ensuring that the proper requirements and fees are provided.

Depending on what document you have to process, Global Affairs Canada will have different requirements as to whether the document must be an original or a certified true copy made by a Canadian Notary Public. Vital Statistics documents must be original documents that have been issued by the provincial or territorial Vital Statistics office. Either original College or University Degrees or Diplomas from a public accredited institution, or a certified true copy of the original made by a Canadian Notary Public, can be authenticated by Global Affairs Canada. Any documents not issued by a federal authority or issued by an institution not recognized by Global Affairs must be a certified true copy made by a Canadian Notary Public. If you need information about your document, one of our agents would be happy to assist you.

Yes, Global Affairs can authenticate either your original Canadian degree-diploma or a notarized copy the choice is yours. Many of our clients choose to have a notarized copy made for authentication since it saves the processing and stamping on your original. This helps keep the original in pristine condition for future use but also raises another good reason why using a notarized copy may be the best option for you. If using your original it is important to ask if you will receive it back from the person who is requesting it. If you are not sure it may be best to make a notarized copy, ask us about how we can help you with this. Current processing times for authentication of a degree are 25 business days when dealing with Global Affairs Canada Authentication Services Section directly but we can shorten this to as quickly as one day. Contact us to talk more about your degree or diploma that needs authentication for use outside Canada or for an Apostille recognized country.

A Commissioner for Oaths in Canada is generally not authorized to certify a true copy of a document, where their authority is governed by the province or territory of appointment. A Commissioner for Oaths is generally only authorized to witness signatures for certain documents such as a Statutory Declaration or an Affidavit. When you require a certified true copy of a document to be authenticated and further legalized for use in another country, you will need to use the services of a Canadian Notary Public as Canadian Notaries are authorized to make a certified true copy of a document which can be authenticated by Global Affairs Canada. ALSC can also make a certified true copy of your originals.

Yes, in most cases the requesting party in the country you will be using the document will provide you with it in the native language. This happens because documents containing a foreign language are usually governed by the laws of the country in which they will be used. Before explaining, it is important to know that if your document contains a language other than our two official languages, English and French, Global Affairs Canada Authentication Services Section has an extra requirement. Global Affairs Canada requires that you provide a notarized translation in either English or French that has been certified by a Canadian translator and notarized by a Canadian Notary. Now that they have authenticated your document it is ready for legalization at the embassy. Depending on the country the embassy may have extra requirements that have to be provided before your document can be legalized. As Embassy requirements change ofter for various documents, it is best to speak with one of our experts to ensure that your document is prepared for legalization.

ALSC cannot Authenticate your documents on Fridays with our same day priority service because Global Affairs Canada has reduced their operating hours for the public and are closed on Fridays. We are, unfortunately, unable to provide same day priority authentication on Fridays due to this hour reduction. The new operating hours for Global Affair Canada are now Monday to Thursday 10:30 AM till 12Noon and 2:00 PM to 3:00 PM. In addition, they do have restrictions as to how many documents can be processed daily.

No. If you are only using our Authentication Services once completed the authenticated document will only be returned to you or a third-party individual who can accept the sensitive document on your behalf. This is done for privacy and security reasons amongst others.

Yes, there is no Global Affairs Canada Authentication Services Section office in Vancouver, Victoria, Calgary, Edmonton, Regina, Winnipeg, Toronto, Montreal, Quebec City, Fredericton, Charlottetown, Halifax, or St. John’s. Canadian documents can only be federally authenticated at Global Affairs Canada Authentication Services Section located in Ottawa close to our office. If you are dealing with Global Affairs Canada directly by mail it can take 25 business days but we are able to speed up the process your documents in 1, 3, or 10 business days. After we have authenticated your document our shipping made easy solutions allow you options to send your document anywhere in the world. As the first provider of authentication of documents services in Canada, our 25+ years of expertise allow you peace of mind.

No, in fact, Global Affairs Canada Authentication Services Section will not authenticate provincial authentication signatures. In order for your document to be authenticated, it must have a signature that is in the Global Affairs Canada registry and falls within their requirements for processing. In a few cases, the embassy or consulate may ask that you get your document authenticated by the province from where it originates. If this is the case for you we will confirm this during our consultation about your document and the country in which it will be used. It is important to remember the majority of embassies require the Global Affairs Canada Authentication Services Section stamp and signature on your document. To save time and money it’s important that you know the correct process to follow. Contact one of our experienced ALSC agents, we can help.

Even if the documents are identical, they would be considered two documents. Documents are calculated by volume, not by content. Another way to consider it would be that if you require both identical documents to be processed then each would need its own Authentication and Legalization stamp making them two separate documents.

All Canadian education documents, like a degree or diploma, must be sent for attestation to the UAE Embassy here in Ottawa or the UAE Consulate in Toronto depending on where you went to school. We call this step Legalization in Canada, but it means the same as Attestation in the UAE. Before you Attest your document at the UAE Embassy or Consulate it first must be authenticated by Global Affairs Canada Authentication Services Section also located in Ottawa near our office. Once your education document has been authenticated it is then ready for attestation at the UAE Embassy or Consulate but only if you have provided the requirements.  To find out how we can help save you time and make sure you get it right the first time contact us for more information.

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Questions about the Authentication and Legalization Process?

This question comes up often as many of our clients have been told to get an Apostille for their Canadian document and then find out that it is not possible to get an Apostille Stamp in Canada. Since Canada has not signed the Hague Apostille Certificate Convention our government does not issue them. If you have been asked to get an Apostille certificate for your document it means that it is going to be used in a country that has signed the agreement. Before the agreement, all countries used authentication and legalization to validate documents, which is the method Canada still follows as do many other countries. The important thing to remember is that if you follow the process of the country in which the document has been issued there will be no problems with your document being accepted in another country. In other words, in Canada, the document must first be authenticated by Global Affairs Canada Authentication Services Section. Once authentication has taken place it then can be legalized at the embassy of the country in which it is going to be used. Each document and country has varying requirements and rules for processing, so to ensure that your document is validated properly contact one of our friendly specialized agents to talk about our services and how we can help.

There are multiple reasons that Global Affairs Canada may decline to authenticate documents. In most cases, it may be due to the document missing an original signature or stamp, or the signature cannot be verified. Global Affairs Canada will not Authenticate documents issued by religious institutions such as baptismal certificates or religious marriage certificates. Global Affairs Canada will also deny the Authentication of documents that are issued by educational institutions that are unrecognized by the federal government. In some exceedingly rare cases, Global Affairs may decline to Authenticate your document if they believe that the content is misleading, or that it may be used for illegal or fraudulent purposes. If your documents are written in or contain a language other than English or French, Global Affairs will decline the authentication unless the document meets one of their foreign language requirements. For more information check our translation services or contact one of our experts.

No, an Authentication from Global Affairs Canada does not expire. Although the Authentication remains valid the contents of your document may expire and/or the Embassy of the country where you wish to use the document may require that the document has been issued within a certain timeframe in order to process.

ALSC has Service Centers across Canada in most major cities, where you can drop off documents in person on appointment and pick them up upon completion. All documents received at our Service Centers will be forwarded to our Ottawa Headquarters, as Global Affairs Canada only has an authentication office in Ottawa. Contact us for more information.

ALSC assists clients daily from around the world to authenticate their documents at Global Affairs Canada. If you are outside of Canada, it can be difficult to navigate the Authentication process for your documents. Contact ALSC to help you get your documents authenticated while being outside of Canada.

Yes, our experienced agents attend in person at both Global Affairs Canada Authentication Services Section and your required embassy in Ottawa. This allows us to ensure that your document meets the requirements of Global Affairs Canada and the embassy, and to confirm with the embassy how long the legalization is expected to take ensuring that the proper requirements and fees are provided.

Depending on what document you have to process, Global Affairs Canada will have different requirements as to whether the document must be an original or a certified true copy made by a Canadian Notary Public. Vital Statistics documents must be original documents that have been issued by the provincial or territorial Vital Statistics office. Either original College or University Degrees or Diplomas from a public accredited institution, or a certified true copy of the original made by a Canadian Notary Public, can be authenticated by Global Affairs Canada. Any documents not issued by a federal authority or issued by an institution not recognized by Global Affairs must be a certified true copy made by a Canadian Notary Public. If you need information about your document, one of our agents would be happy to assist you.

Yes, Global Affairs can authenticate either your original Canadian degree-diploma or a notarized copy the choice is yours. Many of our clients choose to have a notarized copy made for authentication since it saves the processing and stamping on your original. This helps keep the original in pristine condition for future use but also raises another good reason why using a notarized copy may be the best option for you. If using your original it is important to ask if you will receive it back from the person who is requesting it. If you are not sure it may be best to make a notarized copy, ask us about how we can help you with this. Current processing times for authentication of a degree are 25 business days when dealing with Global Affairs Canada Authentication Services Section directly but we can shorten this to as quickly as one day. Contact us to talk more about your degree or diploma that needs authentication for use outside Canada or for an Apostille recognized country.

A Commissioner for Oaths in Canada is generally not authorized to certify a true copy of a document, where their authority is governed by the province or territory of appointment. A Commissioner for Oaths is generally only authorized to witness signatures for certain documents such as a Statutory Declaration or an Affidavit. When you require a certified true copy of a document to be authenticated and further legalized for use in another country, you will need to use the services of a Canadian Notary Public as Canadian Notaries are authorized to make a certified true copy of a document which can be authenticated by Global Affairs Canada. ALSC can also make a certified true copy of your originals.

Yes, in most cases the requesting party in the country you will be using the document will provide you with it in the native language. This happens because documents containing a foreign language are usually governed by the laws of the country in which they will be used. Before explaining, it is important to know that if your document contains a language other than our two official languages, English and French, Global Affairs Canada Authentication Services Section has an extra requirement. Global Affairs Canada requires that you provide a notarized translation in either English or French that has been certified by a Canadian translator and notarized by a Canadian Notary. Now that they have authenticated your document it is ready for legalization at the embassy. Depending on the country the embassy may have extra requirements that have to be provided before your document can be legalized. As Embassy requirements change ofter for various documents, it is best to speak with one of our experts to ensure that your document is prepared for legalization.

ALSC cannot Authenticate your documents on Fridays with our same day priority service because Global Affairs Canada has reduced their operating hours for the public and are closed on Fridays. We are, unfortunately, unable to provide same day priority authentication on Fridays due to this hour reduction. The new operating hours for Global Affair Canada are now Monday to Thursday 10:30 AM till 12Noon and 2:00 PM to 3:00 PM. In addition, they do have restrictions as to how many documents can be processed daily.

No. If you are only using our Authentication Services once completed the authenticated document will only be returned to you or a third-party individual who can accept the sensitive document on your behalf. This is done for privacy and security reasons amongst others.

Yes, there is no Global Affairs Canada Authentication Services Section office in Vancouver, Victoria, Calgary, Edmonton, Regina, Winnipeg, Toronto, Montreal, Quebec City, Fredericton, Charlottetown, Halifax, or St. John’s. Canadian documents can only be federally authenticated at Global Affairs Canada Authentication Services Section located in Ottawa close to our office. If you are dealing with Global Affairs Canada directly by mail it can take 25 business days but we are able to speed up the process your documents in 1, 3, or 10 business days. After we have authenticated your document our shipping made easy solutions allow you options to send your document anywhere in the world. As the first provider of authentication of documents services in Canada, our 25+ years of expertise allow you peace of mind.

No, in fact, Global Affairs Canada Authentication Services Section will not authenticate provincial authentication signatures. In order for your document to be authenticated, it must have a signature that is in the Global Affairs Canada registry and falls within their requirements for processing. In a few cases, the embassy or consulate may ask that you get your document authenticated by the province from where it originates. If this is the case for you we will confirm this during our consultation about your document and the country in which it will be used. It is important to remember the majority of embassies require the Global Affairs Canada Authentication Services Section stamp and signature on your document. To save time and money it’s important that you know the correct process to follow. Contact one of our experienced ALSC agents, we can help.

Even if the documents are identical, they would be considered two documents. Documents are calculated by volume, not by content. Another way to consider it would be that if you require both identical documents to be processed then each would need its own Authentication and Legalization stamp making them two separate documents.

All Canadian education documents, like a degree or diploma, must be sent for attestation to the UAE Embassy here in Ottawa or the UAE Consulate in Toronto depending on where you went to school. We call this step Legalization in Canada, but it means the same as Attestation in the UAE. Before you Attest your document at the UAE Embassy or Consulate it first must be authenticated by Global Affairs Canada Authentication Services Section also located in Ottawa near our office. Once your education document has been authenticated it is then ready for attestation at the UAE Embassy or Consulate but only if you have provided the requirements.  To find out how we can help save you time and make sure you get it right the first time contact us for more information.

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