At ALSC we are proud of our dedication to customer service but there are times when we may not be working or you just want to find out the answer to a question yourself. To help with this we have created the ALSC 24hr auto attendant to make sure you get the answers you need when you want them. If you don’t find the answer to the question you are looking for feel free to reach out to us, we are always here to help our clients!

Top 5 Questions Searched On Our Site Today

Once you have sent your documents to ALSC and your package is received in our Ottawa Headquarters, you will receive an email with your unique ALSC Order Number and details of your file via our Online Order Status Tracker, which you can use to check the most current status of your order. We will then start processing your file, where in some cases first a notarized copy of a document needs to be made, or a translation to or from a foreign language needs to be done before we can start with the authentication and legalization. Once all your documents are ready, we will attend at Global Affairs Canada in person on your behalf to get your documents authenticated on your chosen Authentication Service Speed. Once your documents have been authenticated, they will be submitted for legalization on the following business day that the Embassy or Consulate is open. Once the documents have been legalized and we have received them back from the Embassy or Consulate, we verify the legalizations and then ship out the documents to your destination of choice. Once shipped out, we will provide you with the tracking details and estimated delivery date. At each step of the process, you will receive an email update via our Online Order Status Tracker, so you know exactly where you are in the process from start to end.

Once your documents are complete, we will return or forward them by Canada Post free of charge or based on your instructions. If you would like them returned or forwarded using a courier, you have several options. If you have a courier account, you can include a prepared waybill on your account. If you do not have a courier account, we can assist please ask for assistance to confirm fees. For convenient and traceable service, you can arrange a Canada Post Xpresspost. We always recommend a traceable service to ensure the safe return of your sensitive documents.

Once your documents have been fully processed, you will receive an email update via our Online Order Status Tracker. The email will contain an estimated delivery date along with the courier details and tracking information. Using the tracking number with the courier/mail service that you had selected earlier in the process will give you the most up to date information about your documents location.

Yes. Some clients find it convenient to use our address for the forwarding of their requested document as it saves them valuable time with the authentication and legalization process. We only ask that before your document is received at our office you complete our Order Form with your particular request details and forward it to us via email or any other convenient way listed on our Contact Us page so that we can open a request file under your name to ensure the proper identification and processing of the document when received by our office.

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Questions about using our services?

Once your documents have been fully processed, you will receive an email update via our Online Order Status Tracker. The email will contain an estimated delivery date along with the courier details and tracking information. Using the tracking number with the courier/mail service that you had selected earlier in the process will give you the most up to date information about your documents location.

Yes, ALSC is proud to be the sole service provider in Canada that allows you to track your documents every step of the way. Once your documents arrive at our Ottawa Headquarters you will be given a unique order number which you can use along with your email address to view the status of your order throughout the process. Our Status Tracker is convenient, easy to use and one of the many perks of choosing ALSC.

Once you have sent your documents to ALSC and your package is received in our Ottawa Headquarters, you will receive an email with your unique ALSC Order Number and details of your file via our Online Order Status Tracker, which you can use to check the most current status of your order. We will then start processing your file, where in some cases first a notarized copy of a document needs to be made, or a translation to or from a foreign language needs to be done before we can start with the authentication and legalization. Once all your documents are ready, we will attend at Global Affairs Canada in person on your behalf to get your documents authenticated on your chosen Authentication Service Speed. Once your documents have been authenticated, they will be submitted for legalization on the following business day that the Embassy or Consulate is open. Once the documents have been legalized and we have received them back from the Embassy or Consulate, we verify the legalizations and then ship out the documents to your destination of choice. Once shipped out, we will provide you with the tracking details and estimated delivery date. At each step of the process, you will receive an email update via our Online Order Status Tracker, so you know exactly where you are in the process from start to end.

Yes. Some clients find it convenient to use our address for the forwarding of their requested document as it saves them valuable time with the authentication and legalization process. We only ask that before your document is received at our office you complete our Order Form with your particular request details and forward it to us via email or any other convenient way listed on our Contact Us page so that we can open a request file under your name to ensure the proper identification and processing of the document when received by our office.

Once your documents are complete, we will return or forward them by Canada Post free of charge or based on your instructions. If you would like them returned or forwarded using a courier, you have several options. If you have a courier account, you can include a prepared waybill on your account. If you do not have a courier account, we can assist please ask for assistance to confirm fees. For convenient and traceable service, you can arrange a Canada Post Xpresspost. We always recommend a traceable service to ensure the safe return of your sensitive documents.

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Questions about Shipping & Order Tracking?

Once your documents have been fully processed, you will receive an email update via our Online Order Status Tracker. The email will contain an estimated delivery date along with the courier details and tracking information. Using the tracking number with the courier/mail service that you had selected earlier in the process will give you the most up to date information about your documents location.

Yes, ALSC is proud to be the sole service provider in Canada that allows you to track your documents every step of the way. Once your documents arrive at our Ottawa Headquarters you will be given a unique order number which you can use along with your email address to view the status of your order throughout the process. Our Status Tracker is convenient, easy to use and one of the many perks of choosing ALSC.

Once you have sent your documents to ALSC and your package is received in our Ottawa Headquarters, you will receive an email with your unique ALSC Order Number and details of your file via our Online Order Status Tracker, which you can use to check the most current status of your order. We will then start processing your file, where in some cases first a notarized copy of a document needs to be made, or a translation to or from a foreign language needs to be done before we can start with the authentication and legalization. Once all your documents are ready, we will attend at Global Affairs Canada in person on your behalf to get your documents authenticated on your chosen Authentication Service Speed. Once your documents have been authenticated, they will be submitted for legalization on the following business day that the Embassy or Consulate is open. Once the documents have been legalized and we have received them back from the Embassy or Consulate, we verify the legalizations and then ship out the documents to your destination of choice. Once shipped out, we will provide you with the tracking details and estimated delivery date. At each step of the process, you will receive an email update via our Online Order Status Tracker, so you know exactly where you are in the process from start to end.

Yes. Some clients find it convenient to use our address for the forwarding of their requested document as it saves them valuable time with the authentication and legalization process. We only ask that before your document is received at our office you complete our Order Form with your particular request details and forward it to us via email or any other convenient way listed on our Contact Us page so that we can open a request file under your name to ensure the proper identification and processing of the document when received by our office.

Once your documents are complete, we will return or forward them by Canada Post free of charge or based on your instructions. If you would like them returned or forwarded using a courier, you have several options. If you have a courier account, you can include a prepared waybill on your account. If you do not have a courier account, we can assist please ask for assistance to confirm fees. For convenient and traceable service, you can arrange a Canada Post Xpresspost. We always recommend a traceable service to ensure the safe return of your sensitive documents.

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Questions about the Authentication and Legalization Process?

Once your documents have been fully processed, you will receive an email update via our Online Order Status Tracker. The email will contain an estimated delivery date along with the courier details and tracking information. Using the tracking number with the courier/mail service that you had selected earlier in the process will give you the most up to date information about your documents location.

Yes, ALSC is proud to be the sole service provider in Canada that allows you to track your documents every step of the way. Once your documents arrive at our Ottawa Headquarters you will be given a unique order number which you can use along with your email address to view the status of your order throughout the process. Our Status Tracker is convenient, easy to use and one of the many perks of choosing ALSC.

Once you have sent your documents to ALSC and your package is received in our Ottawa Headquarters, you will receive an email with your unique ALSC Order Number and details of your file via our Online Order Status Tracker, which you can use to check the most current status of your order. We will then start processing your file, where in some cases first a notarized copy of a document needs to be made, or a translation to or from a foreign language needs to be done before we can start with the authentication and legalization. Once all your documents are ready, we will attend at Global Affairs Canada in person on your behalf to get your documents authenticated on your chosen Authentication Service Speed. Once your documents have been authenticated, they will be submitted for legalization on the following business day that the Embassy or Consulate is open. Once the documents have been legalized and we have received them back from the Embassy or Consulate, we verify the legalizations and then ship out the documents to your destination of choice. Once shipped out, we will provide you with the tracking details and estimated delivery date. At each step of the process, you will receive an email update via our Online Order Status Tracker, so you know exactly where you are in the process from start to end.

Yes. Some clients find it convenient to use our address for the forwarding of their requested document as it saves them valuable time with the authentication and legalization process. We only ask that before your document is received at our office you complete our Order Form with your particular request details and forward it to us via email or any other convenient way listed on our Contact Us page so that we can open a request file under your name to ensure the proper identification and processing of the document when received by our office.

Once your documents are complete, we will return or forward them by Canada Post free of charge or based on your instructions. If you would like them returned or forwarded using a courier, you have several options. If you have a courier account, you can include a prepared waybill on your account. If you do not have a courier account, we can assist please ask for assistance to confirm fees. For convenient and traceable service, you can arrange a Canada Post Xpresspost. We always recommend a traceable service to ensure the safe return of your sensitive documents.

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