No, all documents are authenticated by the Global Affairs Canada Authentication Services Section located in Ottawa which is near our ALSC National Office. Our ALSC Service Centers in Victoria, Vancouver, Surrey, Calgary, Edmonton, Regina, Winnipeg, Toronto, Mississauga, North York, Montreal, and Halifax are to assure our clients’ regional ease of access to authentication services across Canada with free FedEx shipping saving them both time and money.
If you want to use one of our ALSC Service Center, submit a request through our ALSC Cost Estimator or call our toll free number at 1-800-336-1132 Monday to Friday from 9 AM to 5 PM to speak to a friendly agent at our Ottawa National Office. We generally require 1-hour notice to set up an appointment for you at any of our Service Center locations. Once this has been done you are ready to drop off your ALSC order form, documents, and embassy requirements if necessary, at the ALSC Service Center most convenient to you. The reception staff will be waiting for you to ship the document overnight to our National Office in Ottawa, where it will be processed. Now we do our part, first updating you by email that your document has been received by our Ottawa National Office for processing. In the email, we will provide you a file number so you can keep up to date using our Order Status Tracker.
Upon completion of the process, we will update you by email that your document on its way back by ALSC Service Center. After FedEx delivers the package you will be notified by email and you can pick up your completed document at our ALSC Service Center at your convenience Monday to Friday from 9 AM to 5 PM, its that easy.